This Privacy Policy describes how TopHat Appliance Repair (we, our, or us) collects, uses, and shares information about you when you visit our website or contact us for appliance repair services. By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

When you contact us through our call request form or by phone, we collect personal information that you provide, such as your name, phone number, and email address. We use this information to contact you regarding your service request.

Our website also collects non-personal browsing data through cookies and web beacons. This information is used to analyze website traffic and enhance the user experience. Cookies are small files stored on your device, and you can adjust your browser settings to reject cookies if you prefer.

Use of Information

The personal information we collect is used to communicate with you regarding service-related inquiries, to schedule and confirm appointments, and to improve our services. We may also use your information to send you updates and promotional materials, with your consent.

We may share your information with trusted partners who assist us in providing services to you. These partners are required to protect your information in a manner consistent with this Privacy Policy and U.S. law.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except to our trusted partners for operational and service-related purposes. We may also disclose your information when required by law or to protect our rights or the safety of others.

Legal Terms and Dispute Resolution

By using our website or services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to our website or services. Any disputes must be resolved through negotiation directly with us. In the event of any dispute, the maximum compensation for any claims is limited to $100, and each party shall bear their own legal fees and expenses.

Opting Out

If you wish to opt-out of communications from us or have questions about this Privacy Policy, please contact us at (213) 533-2613. You can also adjust your browser settings to manage cookie preferences or use the opt-out options provided in our communications.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our website or services after such changes have been made constitutes acceptance of the revised Privacy Policy.

Last updated: [Current Date]